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Privacy Policy

Local Carpets & Flooring Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Information You Give Us: This includes information provided by filling in forms on our site, corresponding with us by phone, email, or otherwise. This information includes your name, address, email address, phone number, and financial information.

 

Information We Collect About You: With each visit to our site, we may automatically collect technical information such as IP address, browser type, and version, time zone setting, and operating system. We may also collect information about your visit, including URL clickstream, products viewed, page response times, and page interaction information.

 

Information We Receive from Other Sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (e.g., business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.

 

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

 

Uses Made of the Information

We use information held about you in the following ways:

 

Information You Give to Us: To carry out our obligations from any contracts entered into between you and us, to provide you with the information, products, and services you request, and to notify you about changes to our service.

 

Information We Collect About You: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes; to improve our site; to ensure site safety and security; and to measure or understand the effectiveness of advertising we serve to you.

 

Information We Receive from Other Sources: We may combine this information with the information you give to us and use it for the purposes set out above.

Disclosure of Your Information

We may share your personal information with any member of our group. We may also share your information with selected third parties, including business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you, analytics and search engine providers, and credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at hello@localcarpets.co.uk

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